FAQ

Frequently Asked Questions (FAQ)

How does the Pet Cat Toy work?
The Pet Cat Toy is an interactive, electric rolling ball that automatically rotates and moves to engage your cat. It encourages your cat to chase and bat it around, providing both mental and physical stimulation.

Is it safe for my cat to chew on the ball?
Yes! The toy is made from durable, food-grade silicone, which is non-toxic and safe for your pet to chew on during playtime.

How long does the battery last?
The rechargeable battery provides up to 60 minutes of continuous play on a full charge.

 How do I recharge the toy?
The Pet Cat Toy is USB rechargeable. Simply plug it into any USB port with the included charging cable to recharge the battery.

Does it have an automatic shut-off feature?
Yes! The toy has an auto-sleep feature that activates after 3 minutes of play. This helps conserve battery life when the toy isn’t in use.

What colors are available?
The toy is available in two fun, vibrant colors: Pink and Blue.

Is it suitable for all cats?
Yes, the Pet Cat Toy is suitable for cats of all ages and sizes, especially those who enjoy active play. It's designed to keep your cat entertained and engaged when you're not around.

How do I clean the toy?
To clean the toy, simply wipe it with a damp cloth. Since it’s made from food-grade silicone, it's easy to keep clean and hygienic for your pet.

Can I use this toy if I’m away for a long time?
Yes, this toy is ideal for keeping your cat entertained while you’re away. It promotes independent play, so your cat can stay active even when you're not home.

What if my cat doesn’t like the toy?
We want you and your cat to be happy with your purchase! If you're not satisfied, please contact us for a return or exchange. We want your cat to have the best playtime experience!

 How long does shipping take?
Shipping typically takes 9 to 14 business days, depending on your location. Please note that during busy periods, shipping times may vary slightly.